How we use your Data and Cookies

This page explains how we use your data and the cookies we may use when you visit our websites.

You may also wish to read our general Privacy Notice.

Who we are

When we say ‘we’, we mean Tiger Finch Creatives Limited who is the ‘data controller’ for the information in this overview. This means we’re responsible for deciding how we can use your information.

The information we collect

When you visit our website, your browser sends us your IP address, which – as per standard industry practice – is kept in website server logs.

We use these logs to monitor how the site is being used, and to detect security issues.

These logs are deleted automatically; the previous month’s logs are deleted automatically at the end of each month.

We also use Google Analytics to analyse how our website performs. However, we do not capture any personal information in Google Analytics – in particular, IP addresses are anonymised before being sent to Google Analytics.

 

Cookies

How We Use Cookies

Our website, like many others, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to.

If you want to learn more about the general uses of cookies, and how to delete or disable them, please visit Cookiepedia – all about cookies.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as starting a shopping session, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

 

Cookies used to maintain shopping sessions

These cookies are used to maintain the contents of your shopping cart, and allow ecommerce transactions.

Cookie Name Purpose Expiry
woocommerce_cart_hash Contains information about the cart as a whole and helps WooCommerce know when the cart data changes 48 hours
woocommerce_items_in_cart Contains information about the cart as a whole and helps WooCommerce know when the cart data changes 48 hours
wp_woocommerce_session_ Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer 48 hours

 

No personal information is stored within these cookies. For more information, please visit WooCommerce’s cookie information page.

During payment, additional cookies may be set by payment gateways, to facilitate payments and protect against fraud; please see third-party cookie information below.

 

Cookies used to maintain login sessions

These cookies are used to maintain you login sessions if you log into our site with a username and password.

Cookie Name Purpose Expiry
wordpress_… Maintain login 2 weeks
wordpress_logged_in_… Maintain login 2 weeks
wordpress_test_cookie Test if cookies are enabled 2 weeks

 

These cookies include your username, in order to identify you to maintain your login session, but do not contain any other identifiable information. For more information please visit WordPress’ cookie information page.

 

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. They cannot be used to track you from one website to another.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

 

Cookie name Purpose Expiry
_ga Used to distinguish users. 2 years
_gid Used to distinguish users. 24 hours
_gat Used to throttle request rate. 1 minute
AMP_TOKEN Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. 30 seconds to 1 year

For more information on these, please visit Google Analytics’ cookie information.

 

Third Party Cookies

When you use our websites, you may find that additional cookies are set by websites that we do not operate. These cookies are set by third parties, and are used by them for a variety of functions.

For example, cookies will be set when you access and use pages that contain content from YouTube, Vimeo, Facebook, Google or other third parties.

The cookies that are used by these third parties will vary from time to time without our knowledge.

As far as we are able, we have provided details below of the companies we use and links to their privacy and cookies policies.

We have also, where third parties provide them, given links to where you can learn more and opt out of tracking.

Service Information Where to go for more
Google Used for managing maps on our websites Types of cookies used by Google
PayPal We use PayPal to collect payments on our websites PayPal cookies policy
GoCardless We use GoCardless to collect payments on our websites GoCardless privacy policy
Twitter Cookies to manage embedded tweets and interaction with Twitter Twitter cookies policy
Facebook Cookies to manage embedded Facebook content Facebook cookies policy
Vimeo Cookies to manage embedded videos Vimeo cookies policy
Youtube Cookies to manage embedded videos Types of cookies used by Google